We ship nationwide across the UK. All premium products are dispatched from our London studio via tracked courier services (Royal Mail or DPD).
If you are not satisfied with your purchase, you may return the item in its original condition within 14 days of receipt for a full refund. Return shipping costs are the responsibility of the customer unless the item is faulty.
In the rare event of a manufacturing defect, please contact info@totemstudioltd.shop with your order number for a replacement.